Building a Robust IT Strategy: Aligning Technology with Your Business Goals
Arena and Croft
Arena has chosen Croft as the trusted telephony provider for their clients. As you may be aware the telephony services you currently have with Arena is coming to an end. We've already helped Arena clients make the smooth transition to their new phone system. Your dedicated Croft account manager is Stacey Webster. You can contact her on 01920 455953 or fill out the form and she'll be in contact.
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Customer-First Approach
We seek out the best value for our customers, offering innovative Hosted Telephony solutions that are tailored to your specific needs, and that can easily be scaled up as your business grows.
One Monthly, Cost-Effective Bill
Our billing portal gives you complete oversight and control of your contract. Set limits and bill alerts, access up-to-date reports and usage analysis, review historical spend analysis and more.
Single-Point-of-Contact Support
You’ll be assigned your very own account manager to answer questions and provide support with technical issues within three rings, taking the pain out of dealing with multiple suppliers.
Guaranteed Reliability
You'll benefit from excellent connectivity 24/7, even during peak business hours, with disaster recovery plans in place to eliminate any slow connections and downtime.
Our recommended hosted phone system for Arena clients is Gamma Horizon
Gamma Horizon is a simple and easy-to-use business phone system. We recommend Horizon as it is easy to install, provides a seamless experience and is cost-effective.
Horizon sits in the cloud and is a hosted telephony platform. This vastly increases the capabilities, improving your business’s reliability and customer experience.
What is included in the price?
- Poly VVX 250 handset (worth £120)
- Monthly line rental
- Unlimited UK and mobile calls
- Support
What is hosted telephony?
Hosted telephony doesn’t use traditional telecoms infrastructure to transmit your voice; instead, it works by sending it as data over an internet connection. You might have heard it called VoIP, cloud telephony or SIP trunking.
Looking for additional phone system features?
Horizon Collaborate provides a fully unified communication experience. This is an add-on to the Horizon platform.
With Horizon Collaborate, users can effortlessly chat, voice call, video call, and share files from their preferred device.
We can also integrate Horizon with Microsoft Teams for a feature-rich collaborative experience.
Speak to your account manager, Stacey, if you wish to add Collaborate to Horizon or Teams.
Alternatively, let us know if you wish to explore other hosted telephony platforms.
IT Managed Services and Mobiles from Croft
Croft can provide addition services to Arena clients including IT Managed Services and Business Mobiles.
The benefits include having all your services on one bill, one account manager and and benefit from exceptional support, all in one place.
Our IT Managed Services include:
- Modern Workplace
- Cyber Security
- Hardware as a Service
- IT Managed Services
- Consultancy and Management
- Public and Private Cloud
Our Business Mobile solutions include:
- Business Mobiles: Airtime Agreements, Contract Tenure, Aggregated Data Solutions
- Innovation Funds
- Mobile Broadband
- Multi-Network Solutions, M2M and IOT
- Mobile Devices Management and Security
Award Winning Partner
Horizon Collaborate integration with MS Teams
Cloud-based solutions to satisfy all of your internal and external communication needs, including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing.
Horizon for Microsoft Teams
Make and receive calls globally, and benefit from a feature rich, cost effective alternative to Microsoft Calling Plans.