Croft’s cloud backup service is now deployed across Pyramid8’s organisation, covering one server that supports two SQL databases – one for client data and one for applicant data – stored as flat files in programs such as Microsoft Word.
Three years after implementing the Croft-data protection solution, Pyramid8 experienced an unthinkable disaster that endangered all of their data.
In March 2014, Pyramid8’s office building collapsed during a neighbouring tenants’ renovations. The firm’s servers became inaccessible, buried under piles of rubble.
Willsher immediately called Croft to begin data recovery on the Saturday that the disaster occurred. By the time Willsher reached the office, our experts were already on site.
By the following Monday morning at 9:00 AM – just 48 hours after the collapse – Croft had not only made all of the firm’s data available again, but the IT provider had also set up Pyramid8’s staff to use workspaces in one of our offices.
Due to the quick response of our team and our solution, zero downtime was experienced and Pyramid8’s team was able to get fully up and running very quickly.
Without our solution, the firm would have had to wait four weeks until the server was recovered from the collapsed building, which would have significantly impacted the firm’s business – including an estimated £50,000 in lost revenue.
By partnering with Croft for data protection services, Pyramid8 can rely on a solution that they know works, boosting their level of confidence in their data security tremendously.