Managed Service Provider Based in Hertford

Our move to Croft went seamlessly. We received great service from people who value our business and we are saving money as a business. What’s not to like?

Laurent Perrier

David Hesketh, Managing Director

Croft has supplied our mobile telephone contract for over ten years including assisting us with moving our fleet of over 500 numbers to the EE network. The support and account management received have been exceptional. We are extremely satisfied with the team at Croft and look forward to the relationship continuing in years to come.

T. Rowe Price

Jo Smyth, Production Support Analyst

I would highly recommend Croft who provided us with the perfect solution when it was time to review our mobile communications contract. They guided us through the transfer process from our previous supplier and everything went very smoothly.

A1 Automotive

Jim Kecheran, General Manager

What a refreshing change – excellent service is a rare thing these days and it’s great to know it still exists at Croft!

I can’t thank them enough for all the support over the past month. Their advice and help have been absolutely amazing and I’m not sure what I would have done without their team stepping in. I’ve just been so impressed with every single person I have spoken to.

Heehaw Digital

Gillian Somerville, Office Manager

The staff were happy using Mitel technology from the outset. The only thing I regret is that we didn’t do it sooner! Mitel and Croft solutions are very responsive and I would highly recommend them.

Gloucestershire College 

Shane Elliot, Network Manager

We were pleasantly surprised by Croft’s consultative approach because we’re used to aggressive sales tactics… Their relaxed yet timely responses were a breath of fresh air. Croft first looked at our whole estate and worked with us to identify improvements to processes and also identify cost savings. It’s not a supplier/buyer relationship, it’s a partnership and we look forward to working with Croft for many years to come.

BoConcept 

Our legacy system worked well but there were two improvements we really wanted to make. Our staff needed the system to have the flexibility to be able to switch locations and still have the accessibility they would have when in the office. Our call charges were also another issue highlighted, and working with Croft to introduce SIP trunks significantly reduced our network services outlay.

Price’s Patent Candles 

Nik Gazis, IT Manager

We had a culture where we were slightly reluctant to change. But Croft held our hand through the entire upgrade process, and we are delighted with our new phone system. It was all so easy with Croft, and if I’m honest, I wish we’d done it sooner!

Gloucestershire County Cricket Club

 Joe Kaniecki, GCCC Head of Partnership

The technical team at Croft are fantastic. They have gone above and beyond, helping us with out of hours issues when they didn’t have to. Our voice services, mobile devices and internet connectivity are all supported by Croft, which makes management so much easier now it is all ‘under one roof’. They are always so helpful and receptive: I cannot fault the service we have received from Croft and wouldn’t hesitate to recommend them.

Haseltine Lake Kempner

Paul Targett, Head of IT

Croft have been amazing – I can’t recommend them highly enough. They are always very accommodating and take the time to talk things through. They are also great advocates for Mitel’s technology. This is a huge move for Jessie May, into ‘new world’ technology and it has all been very positive.

Jessie May

Jayne Short, Office Manager 

The passion the team at Croft show for their business really shines through – the attention to detail, emphasis on possible savings and clear cloud-based approach is very impressive.

We feel their attitude to what we perceive as issues is very positive with all questions answered openly and without hesitation. We don’t feel that they gives us “sales talk” as their passion and enthusiasm are clear in everything they do.

Croft is providing an innovative approach for us and showing our IT infrastructure undergoing continual progress to keep us up to date in the evolving world of IT and communications.

Aberdeen Foyer

Caroline Swales, Finance Manager

Following from serious IT problems which left us without some critical systems for weeks, it was recommended that we bring in the team at Croft.

The turnaround was superb. Within days we had actionable information enabling us to make the strategic decisions required to restore operations. The comprehensive investigation, insights and reports meant we could resolve our IT issues, exponentially improve our infrastructure and systems and restore critical confidence for our team and our clients.

I described Croft as the “Rolls Royce” of IT – a title well deserved. If you find yourself stuck, these are the people for you.

Hamilton Waste and Recycling

David Hamilton, Director

After working with several IT support and telecoms partners that continually blamed each other or passed me from pillar to post, I came across Croft. The on-hand support and service are fantastic – I am really looking forward to the completion of the project and the results it will achieve – can’t recommend these guys enough.

Floors Castle

Jacqui McElhinney, Head of Finance

When we started looking at our renewal, Croft’s approach and knowledge of the market was fantastic.

We were not pressured at any point during the discussions to make a decision straight away. All the information we were provided throughout the consultation was second to none with a great level of detail and options.

When it came to renewing our contract, it was a very easy decision to do so as no other supplier could come close.

Croft has delivered the best value for money and service provided, assisting all areas of the company from support to director level. They have always been a recommendation to anyone else looking for a fantastic and reliable service.

ESPC UK

William Sneddon, IT Engineer

A massive thank you to the team at Croft who have steered us through complex compliance, upgrades and major improvements to our systems and network.

A great effort and a continuation of the premier service we have come to expect across the full range of services we have been provided (IT, mobiles, landline, consultancy, data et al.) which is critical for any finance business.

I look forward to their continued recommendations, being challenged on the status quo and the push they continue to give us as a business.

Creditas

Cat Bent, Operation Manager

We needed to move our telephone system to Teams as well as migrate our contact centre to a new platform. Croft project managed both pieces of work for us and delivered the completion of the projects on time. Their production selection, project management, communication, technical expertise and training methods were all excellent. Thanks for helping us develop and implement technology that leads to better future for our customers.

Magna Housing

James Taplin

These guys have not only helped me to get all of my new telecoms setup sorted, with ridiculously fast broadband and top notch phones, but have held my hand along the way too, which has been hugely appreciated! I’m saving money each month, all of my tech and equipment works really well and it’s all just been effortless.

Yesterday, I did a little jig in my chair as I was able to transfer a call from my desk phone to my colleague’s mobile (he was WFH) and it just worked… in 10 years of business, I have never had a setup that allowed something so simple, now I do.

If that’s not enough… after I posted on here a few weeks back about having issues with my camera dropping out on Zoom, they spotted it! Then arranged for an engineer to call me to help – without me even needing to ask. It doesn’t get better than that!

Founder and Managing Director at Super Digital

Chris Derrer

Croft supports our digital transformation. They have been a great partner. It was a tight turnaround, but Croft provided great advice, support, and training throughout the process.

Rhys Davies, Head of Technology Services and Customer Relations

Rhys Davies