Ctrl+F: Unified Communications

The staff were happy using Mitel technology from the outset. The only thing I regret is that we didn’t do it sooner! Mitel and Croft solutions are very responsive and I would highly recommend them.

Gloucestershire College

Shane Elliot, Network Manager

We were pleasantly surprised by Croft’s consultative approach because we’re used to aggressive sales tactics… Their relaxed yet timely responses were a breath of fresh air. Croft first looked at our whole estate and worked with us to identify improvements to processes and also identify cost savings. It’s not a supplier/buyer relationship, it’s a partnership and we look forward to working with Croft for many years to come.

BoConcept

Our legacy system worked well but there were two improvements we really wanted to make. Our staff needed the system to have the flexibility to be able to switch locations and still have the accessibility they would have when in the office. Our call charges were also another issue highlighted, and working with Croft to introduce SIP trunks significantly reduced our network services outlay.

Price’s Patent Candles Ltd

Nik Gazis, IT Manager

We had a culture where we were slightly reluctant to change. But Croft held our hand through the entire upgrade process, and we are delighted with our new phone system. It was all so easy with Croft, and if I’m honest, I wish we’d done it sooner!

Gloucestershire County Cricket Club

Joe Kaniecki, GCCC Head of Partnership

Croft have been amazing – I can’t recommend them highly enough. They are always very accommodating and take the time to talk things through. They are also great advocates for Mitel’s technology. This is a huge move for Jessie May, into ‘new world’ technology and it has all been very positive.

Jessie May

Jayne Short, Office Manager

We needed to move our telephone system to Teams as well as migrate our contact centre to a new platform. Croft project managed both pieces of work for us and delivered the completion of the projects on time. Their production selection, project management, communication, technical expertise and training methods were all excellent. Thanks for helping us develop and implement technology that leads to better future for our customers.

Magna Housing

James Taplin

These guys have not only helped me to get all of my new telecoms setup sorted, with ridiculously fast broadband and top notch phones, but have held my hand along the way too, which has been hugely appreciated! I’m saving money each month, all of my tech and equipment works really well and it’s all just been effortless.

Yesterday, I did a little jig in my chair as I was able to transfer a call from my desk phone to my colleague’s mobile (he was WFH) and it just worked… in 10 years of business, I have never had a setup that allowed something so simple, now I do.

If that’s not enough… after I posted on here a few weeks back about having issues with my camera dropping out on Zoom, they spotted it! Then arranged for an engineer to call me to help – without me even needing to ask. It doesn’t get better than that!

Founder and Managing Director at Super Digital

Chris Derrer

Croft supports our digital transformation. They have been a great partner. It was a tight turnaround, but Croft provided great advice, support, and training throughout the process.

Head of Technology Services and Customer Relations, Wales Millennium Centre

Rhys Davies