White Label Installation and Maintenance

  • Covering mainland UK, we offer a first class installation and maintenance service for a large range of professional telephone systems.
  • Over 20 years of experience installing category 5 and 6 cabling
  • True non-competitive white label solution that works on your behalf, wearing plain uniforms, driving unmarked vehicles and using unbranded paperwork.
  • Directly employed, fully accredited engineering resource empowers dealers to offer products and services beyond their normal technical or geographic reach.

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Our engineers are trained to the highest level

You can be assured of high quality service for installations and maintenance as our engineers have reached the standard of Unify Certified Technical Specialist and Avaya Certified Implementation Specialist, as well as as other industry certified accreditations.

With over 20 year history installing professional telecommunications services we have a wealth of experience.

Phone System Installation and Maintenance

We offer a specialised white label phone system installation and maintenance service. End users are your clients, and as with our other services, we act on your behalf as a part of your company.

You retain ownership of your customer, Croft Professional Services support you as and when required, representing your company.

We support a large range of phone systems including Unify, Panasonic, NEC, Avaya and more.

Telecommunications Cabling Installation

We can carry out installations from 1 to 10,000 points, from small additional works to campus installations and new builds.

Our cable teams are CSCS registered, safe contractor registered, and carry IPAF cards for working at height. We provide a full risk assessment and method statements as required.

Our cabling services include CAT5 ,CAT6, telephony cabling, fibre optic termination, overhead & underground, structured cabling, cable testing, data cabling and voice cabling.

Wireless, WiFi and Dect Networks

A wireless or Dect network system needs to support both the current needs of your business and be highly scalable and adaptable as your business grows. To create a bespoke network solution, our engineers carry out a detailed site survey to establish your unique requirements.

Installation is carried out by our highly-skilled engineers, who are manufacturer-trained and carry ECS cards, and maintain appropriate and up-to-date industry accreditations.

Our team of engineers use the highest quality components and work extensively with UniFi, Samsung Wireless Enterprise, Meraki, and TP-Link wireless equipment.

Smart Hands

When things go wrong at your clients’ sites, it can lead to significant downtime, loss of business and major frustrations.

Our Smart Hands service is an on-premise engineer arranged to attend your clients’ sites to complete tasks as required. Engineers are IT-trained with diagnostic skills and equipment in addition to cable installation and repair materials.

Services include PSTN Line and Broadband checks, router replacement/configuration, phone system faults/changes, IT hardware swap out, data cabling/repair, fibre cabling & repair, WEEE disposal, help desk, and 3G/4G router deployment.

Maintenance

Our maintenance contracts provide support for up to fifteen years after installation and cover hardware and labour.

It is often only when a fault occurs that the importance of a maintenance contract is fully realised, and we deliver much more than mere fault repair; we provide comprehensive support services.

We provide added value by including small remote changes to configuration during the contract term, such as changes to programming and staffing updates.

Hosted Deployment

From small configurations involving 1 or 2 handsets to larger installations, our engineers can configure, deploy and troubleshoot any issues across solutions of any size.

We can provide teams to multiple sites on the same day where ports occur at different locations. We can provide handset training, deploy new solutions in tandem with the customers' current legacy solution, and remove old equipment if required after a successful installation.

The hosted phone systems and equipment we support include Gamma, Horizon, Broadsoft, 3CX, SNOM, Poly, Yealink.

How we work

Croft Professional Services is an extension of your company. Our qualified engineers act on your company's behalf to install and maintain your clients' telecommunications equipment.

If you don't have in-house engineering resources, your business can hire our engineers to carry out the work.

Our team works with you to understand your client’s requirements and carry out the necessary work.

We'll even be there in an emergency. If your clients' equipment fails and they need it working at short notice, we can attend the site or diagnose the fault remotely.

Why choose Croft Professional Services?

Professional Telecommunications Services

Our directly employed, fully accredited engineering team empowers dealers to offer products and services beyond their normal technical or geographic reach.

We provide exceptional on-site or remote support as an extension of your company.

 

Pure White Label

We provide a true non-competitive white label solution that works on your behalf.

Our engineers wear plain uniforms, drive unmarked vehicles and use unbranded paperwork.

They represent your company at all times.

Experienced and accredited engineers

When you choose Croft Professional Services, you can be assured that the engineers representing your business have the necessary accreditations.

Croft Professional Service has installed and maintained telecommunications equipment for over 20 years.

The team is very experienced and takes immense pride in their work.

 

 

Ian Bullingham , Midland Telecom

" We have been installing and maintaining phone systems for more than 25 years, and I have to say that Paul and his colleagues are without doubt the very best contractors we have ever worked with. We get excellent feedback from both our clients from the work he does for us, and our own in-house staff who work with Croft Professional Services. "

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