Croft Professional Services
Our highly trained engineers deliver first-class installations and maintenance, backed by 20 years of telecommunications expertise.
Croft Professional Services provides first-class premium installation, maintenance, and technology services across mainland UK. With over 20 years of experience in category 5/6 cabling, we provide a non-competitive white label service through our accredited, directly employed engineers, expanding your reach.
Coordinating and ensuring consistency in support and installation services across multiple sites can be a significant challenge. While Managed Service Providers (MSPs) often have their own in house engineers, they may not be available in the locations you need, have the required skills or have the time to complete surveys, installations, or support visits. Outsourcing these tasks to Croft Professional Services can help you operate more efficiently by filling gaps in skill, location, and resource.
If you want to work with an agile partner who will support and enhance your field technical services, trust Croft Professional Services.
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Why Choose Croft Professional Services
Professional Services
Our highly accredited technical team empowers Channel Partners to offer products and services beyond their normal technical or geographic reach. We provide exceptional on-site or remote support as an extension of your company.
Non-compete
Backed by NDA and service agreements we provide a true non-competitive solution that works on your behalf. Our professional technical team aims to deliver seamless support to your customer base.
Service Tracking
Our field and service desk teams utilise a shared ticket management system which ensures all service delivery interactions are captured for reporting and quality control. Site visits reports include photographs, engineer notes, and customer sign off including optional rating and feedback.
White Label Installation and Maintenance Services
Croft offers a wide range of specialist services that can help increase the expertise, scope, and potential of your business.
We offer a range of services that include site surveys and audits, safe hands, multi-site rollouts, network cabling, hosted voice deployment, Modern Workplace, and security.
Our team’s vast knowledge base across IT and telecoms ensures that the projects you entrust to us run smoothly and efficiently, helping you to deliver exceptional results for your clients.
Choose Croft as your trusted partner in delivering excellence and unlocking new business opportunities for your clients.
Site Surveys and Audits
Our experienced technical professionals are able to survey and audit a wide range of solutions from Network Cabling Infrastructure, Network Switching Topology, WAN Connectivity, Server Hardware, Voice Estate, Dect Telephony and Wi-Fi Services. We have invested in market leading Ekahau software, equipment, and training enabling delivery of detailed heat map assessment of existing service and proposed coverage tuned to specific hardware
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Safe Hands
When you need smart hands on site Croft Professional Services can help. Our team of engineers are IT and voice trained, equipped with diagnostic skills and tools to complete tasks as directed by your project team. The services we offer include connectivity checks, router replacement and configuration, VoiP fault resolution, IT hardware swaps, data and fibre cabling, WEEE disposal, Starlink and 5G router deployment.
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Multi-site Rollout
If you have a multi-site requirement our team can help plan a roll-out taking into account geographic location, split skill requirements, downtime optimisation and U.A.T. We have experience across a range of verticals including education, construction, manufacturing, health, and hospitality.
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Network Cabling
We manage installations from 1 outlet to 10,000 covering everything from minor additional works to large campus installations and new builds. Our cabling services include CAT5 and CAT6/A installations, telephony cabling, fibre optic termination, overhead and underground cabling, structured cabling, cable testing, data cabling, and voice cabling. We provide comprehensive risk assessments and method statements, our cable teams are ECS registered, SafeContractor accredited, and carry IPAF cards for working at height. Our cabling services are backed by industry leading Fluke testing and certification.
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Hosted Voice Deployment
Whether it’s a small configuration involving just one or two handsets or a larger installation, our engineers are capable of configuring, deploying, and troubleshooting solutions of any size. We can dispatch teams to multiple sites on the same day, accommodating port occurrences at different locations. Our services include providing handset training, deploying new solutions alongside customers’ current legacy systems, and removing old equipment after a successful installation. We support a variety of hosted phone systems and equipment, including Gamma Horizon, 8x8, 3CX, SNOM, Poly, and Yealink.
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Modern Workplace
Office 365, Teams integration, SharePoint migrations – the workplace is changing, and our professional desk-based service teams are here to assist. From configuring collaboration tools to managing cloud migrations, our experienced team handle the technical elements freeing your team to focus in other areas. Outsourcing these essential services to Croft leverages our expertise, empowering your team to deploy a wider product range.
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Security Assured
Croft Professional Services technical engineers are trusted by government agencies to work in secure sites across the UK and abroad. With security clearance our team can reach installation, service, and deployment locations which may be off-limits to your own in house teams. Field engineers are all Enhanced DBS certified for working safely across education and assisted living locations.
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Our Accreditations
Our Vendors
National Reach, Local Support
Croft has grown to become one of the leading Managed Service Providers in the UK.
Now, reaching the breadth of the country, with local support you can trust.
What Our Clients Say
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To get in touch with our experts about our Professional Services, please contact us today.
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