PCI Compliance
Ensure every payment is secure and your brand is protected with PCI compliance.
Request a quoteAs payment risks increase from threat actors, businesses must demonstrate robust security. By ensuring PCI compliance, businesses can protect customer card data, building trust across all payment channels.
Consumers are increasingly conscious about the risks attached to phone and digital payments, particularly from threat actors seeking to steal personal details. To maintain customer trust, your organisation must demonstrate robust security and full PCI compliance if you process payments.
PCI DSS, or Payment Card Industry Data Security Standard, is a framework maintained by the PCI Security Standards Council. These rules ensure businesses handle customer payments in a secure way that keeps sensitive cardholder details safe.
Using PCI DSS-compliant software lets your business take phone payments securely and effortlessly, without ever exposing customer card details. By using PCI-compliant cloud technology, sensitive data is removed from both the call and your network, so your agents never see, hear, or handle card numbers. This approach protects your business from data breaches, reduces your PCI compliance burden, and builds customer trust by keeping customer payment information safe every time.
Discover how Croft’s Contact Centre Solutions can support your business in becoming PCI compliant, ensuring your customers’ payments are always safe and secure.
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Communications and Connectivity Services
Some of our Customers
Benefits of PCI Compliance
Build Trust
Build trust with your customers by using a reliable payment process that consistently protects your customers and their payment information.
Reduce Risk
Reduce the risk from threat actors by ensuring sensitive payment data is not seen by staff or entered into your systems.
Comply with PCI DSS
Ensure PCI compliance by using a system designed to meet these standards and by consistently following best practices.
Reduce Compliance Burden
Make your compliance workload simpler to manage by ensuring payment data is never stored and processed in your systems.
Compliance Across Every Channel
Ensure your compliance across every channel by using one secure payment solution for phone, digital, and IVR services.
Consistent for All Payments
Keep all your payment methods consistent and secure with one PCI DSS-compliant solution that covers cards, e-wallets, pay-by-bank, and buy now pay later options.
Our PCI Compliance Solutions
We use our expertise and leading cloud technology to deliver speedy, reliable, and secure payment options for your customers when they need them. These include:
Over Digital Channels
Make digital payments secure and effortless across all your digital channels using one trusted payment link.
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Over the Phone
Ensure payments are a seamless process for every customer interaction, no matter if they choose to speak or key in their details.
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Through IVR Self-Service
Provide your customers with a smooth, intuitive, and fully automated self-service payment experience.
Find out moreMeet the Needs of Your Contact Centre with PCI Compliance
Small Call and Contact Centres
We support small contact centres by implementing secure payment solutions that make customer transactions seamless and fully PCI compliant.
This will give you the confidence that each payment is safe and secure across digital, phone, and IVR self-service channels.
Larger Call and Contact Centres
Transform your customers’ payment experience with secure transaction solutions for large call and contact centres. Our secure payment solutions are available worldwide, offering easy integration and scalability to ensure your business is future-proofed.
Providing access across multiple channels, your business will have complete flexibility and choice backed by PCI compliance for improved customer experiences.
Optimise your processes with Business Analytics
Unlock informed decision-making with robust Business Analytics. Leverage critical insights, visualise data, and empower your team to boost productivity, optimise processes, and drive growth.
Find out moreMobile solutions tailored to your business needs
Contact our Croft specialists to learn how we can help you achieve PCI compliance and ensure secure customer payment processes.
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