Responsive Helpdesk for Education
Expert remote ICT phone support for schools, MATs, colleges, and universities.
Get in touchCost-effective and secure responsive helpdesk for education that ensures your vital ICT function supports the smooth running of your institution.
Our team of Microsoft qualified engineers have been providing responsive helpdesk for education support to schools, MATs, colleges, and universities across the UK since our inception. We ensure your institution’s ICT is functioning smoothly, enabling you to do your job without any ICT related stress.
This service agreement allows educational establishments to access our proactive DBS-checked engineers via our remote support services. If an IT issue occurs, institutions will be able to contact our responsive helpdesk for education. Our engineers will then log and attempt a fix that day or the next working day. If we feel the issue requires a site visit in order to be resolved, an engineer will be deployed to address the issue. This service gives a faster fix for all your devices.
To discuss your requirements or for more information on our support services for schools, MATs, colleges, and universities, contact our sales team. We are always happy to offer break/fix support options and bespoke contracts suitable to your needs.
Talk to us about responsive helpdesk for education today!
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More InformationSupporting 300+ educational organisations across the UK
Some of our clients
Benefits of Responsive Helpdesk for Education
What Does Responsive Helpdesk for Education Include?
Our responsive helpdesk for education service includes everything you need to keep your ICT running smoothly. From regular PC maintenance, server checks, and antivirus updates to network administration and remote support for teaching staff. We ensure that your ICT infrastructure works correctly, enabling you to use ICT without having to worry.
We have two kinds of agreements available for educational establishments to choose from that include the above benefits but with on-site and remote support options.
We work with ...
Croft provides managed IT and communications services tailored for schools, MATs, colleges, and universities. We give you dependable, cost-efficient technology that empowers impactful teaching and learning.
Schools
Our solutions are designed to support both state and private schools, offering affordable and tailored packages that keep your data and networks secure.
Working alongside your team, our experienced engineers provide ongoing support across cloud, communications, networking, cyber security, IT, and audio-visual.
We help your establishment to make the most of modern digital learning.
MATs
For multi-academy trusts, our solutions deliver consistent, affordable management across every school in your group.
By consolidating services and planning for the future, we help you get more value from your technology budget.
With a single point of contact and round-the-clock support, you can have confidence that any issue will be resolved quickly.
Colleges
We provide tailored solutions for colleges, keeping your infrastructure secure and running smoothly across every department and device.
Our experienced engineers can work alongside your existing team or act as your dedicated IT provider.
Either way, we’ll keep staff and students connected while their data stays safe.
Universities
We provide tailored solutions designed to meet the complex IT needs of universities, helping to drive learning with reliable, secure access across every campus and location.
Working closely with your team, we develop a clear IT strategy that fits your goals.
With years of experience behind us, we deliver fast support that keeps operations running smoothly and minimises disruption.
Penetration Testing for Education
We’ve published a complete guide for education professionals who want to understand network penetration testing and how it can improve their institution’s IT security without high costs.
Find out moreTestimonials
What our education clients say
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Speak to one of our responsive helpdesk for education specialists about your technology challenges.
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